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Ruben Galleguillos_

Data Analysis | Operations Management | Process Optimization | Team Leadership | Strategic Planning

Introduction

Seasoned operations leader with over 15 years of experience driving strategic initiatives across workforce management, compliance, and process optimization.

Section Chief at Federal Student Aid, a division of the U.S. Department of Education. At Federal Student Aid (FSA), I led large-scale data oversight initiatives impacting millions of borrowers and a loan portfolio of $1.7 trillion—resulting in $40 million in savings through corrective action plans (FY23–FY24). I built and scaled programs that aligned resources with mission-critical goals, leveraging a deeply data-driven approach to design systems that deliver insights, forecast resourcing needs, and improve customer outcomes without sacrificing efficiency.

Graduate of the University of Pennsylvania with expertise as a Full-Stack developer. What began as a part-time hobby, learning to code through free online resources, evolved into a highly successful career in data analytics and operations management. Skilled in leveraging data-driven insights to optimize business processes, enhance operational efficiency, and drive strategic decision-making. Proven ability to lead cross-functional teams, implement innovative solutions, and improve organizational performance through technology and data sciences.

With expertise in process automation, workflow optimization, and data management. I utilize technologies such as SQL, Python, JavaScript, and APIs to enhance operational efficiency and decision-making. Passionate about continuous learning, I am expanding my knowledge in data sciences, algorithms, business intelligence, and enterprise resource planning (ERP) systems to drive strategic improvements and organizational success.


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Resume_

EXPERIENCE

FSA - U.S Department of Education

2020 - Present

Section Chief - Spearheaded the design, enhancement, and optimization of data analysis tools and reporting initiatives while managing operational oversight efforts.

Prometric

2019 - 2020

Operations Supervisor - Led and developed a team of CSRs, enhancing operational efficiency and business unit performance.

Freelance Developer

2019

Freelancing – where I put my developer expertise to work, delivering innovative technology solutions for clients.

PHEAA, Pennsylvania Higher Education Assistance Agency

2010 - 2018

Supervisor - Military Team Liaison, where I managed a team of (40) great people and high-profile processes.

PeruSmart.com

2013 - 2017

Product Analyst & Content Creator turned Busines Analyst, where my passion for tech started.

GS Gadgets

2013 - 2019

Co-Owner & COO, where I was an entrepeneur. Learning logistics and organization.

EDUCATION

University of Pennsylvania

2018 - 2019

Full Stack Development

HACC, Harrisburg Area Community College

2013 - 2015

Business Administration

Universidad del Pacifico

Economics

TECHNICALL SKILLS

Front-End: HTML5, CSS3, Handlebars, JS, jQuery

Back-End: JS, Express, Node.JS, APIs

Server: Firebase, MySQL, MongoDB

Dev Tools: Atom, VSC, Git, Terminal, Heroku

PROFESSIONAL SKILLS

Operations Management

Team Leadership

Project Management

Business Development

Portfolio_

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GoodDeeds

A mobile site that allows users search for local charities and charity events. Built around the idea of providing random suggestions on the main landing page while using google maps' geolocation capabilities and APIs.

Built with MongoDB, Express, React, Node, HTML/CSS, Google Maps/Charity Navigator/Eventbrite APIs, Passport, and jQuery.

Try it!
Github Repo
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Google Book Search Web App

React-based Google Books Search app. Worked with helper/util functions, and utilized React lifecycle methods to query and display books based on user searches. I also used Node, Express and MongoDB so that users can save books to review or purchase later.

Built with MongoDB, Express, React, Node.

Try it!
Github Repo
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DBZ Clicky Game

A Web based clicky game built with a DBZ Theme. The goal is to click on all characters once. When you click a character's picture the grid will automatically shuffle. If you click any players picture twice the game will reset and you must begin again!

Built with JavaScript, React, and Heroku

Try it!
Github Repo
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Mongo Scraper

A web application that captures headlines and article summaries from current articles on artnews.com. Once displayed, each article can be saved to the user's save list. Additionally, users can modify their "Saved" list, add notes to any saved article or permanently delete the article from the application.

Built with JavaScript, Node, Express, MongoDB/Mongoose, Cheerio, and Heroku

Try it!
Github Repo
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HopStop

A mobile-responsive site in development created for beer lovers. In the main page search for local breweries by using a zip code, radius, and select whether you want to search for Independent Craft breweries. Provide a zip code and discover!

Built using HTML/CSS, Handlebars, JavaScript, Node, Sequelize, Passport, MySQL/JawsDB, and Heroku.

Try it!
Github Repo
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Eat Da Burger!

A responsive "burger logger" site using MySQL, Node, Express, Handlebars, and ORM. Add a burger to your list, then devour it!

Built using HTML/CSS, MySQL, Node, Express, Handlebars, ORM, and Heroku.

Try it!
Github Repo
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Friend Finder

A compatibility-based "FriendFinder" application. This full-stack site will take in results from users' surveys, then compare their answers with those from other users. The app will then display the name and picture of the user with the best overall match.

Built using HTML/CSS, JavaScript, Node, Express, MySQL.

Try it!
Github Repo
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BAMazon

An Amazon-life store front with 3 levels of access (Customer, Manager, Supervisor) created using MySQL

Built using JavaScipt, Node, Inquirer, and MySQL.

GitHub Repo
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LIRI

LIRI is like iPhone's SIRI. However, while SIRI is a Speech Interpretation and Recognition Interface, LIRI is a Language Interpretation and Recognition Interface. LIRI is a command line node app that takes in parameters and gives you back tweets, songs, and movies.

Built using JavaScript and Node.

GitHub Repo
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Giftastic Site

Website built using APIs for GIF lovers.

Built with HTML/CSS, JavaScript, jQuery, and the Giphy API.

Try it!

Get in touch_

Or just write me a letter here_